Repairs/Lost iPads
What to do if your iPad requires a repair
Should your iPad be damaged it is very important to remember that school iPads (scheme and loan iPads) can only be repaired through the school’s repair service and not through any third party. This is to protect both the quality of the parts used as well as the quality of the repair.
Should any iPad be repaired by a third party or if an iPad has been removed from its case by anyone other than school, the following sanctions will be imposed:
- Where an iPad is compulsory in their year group they would be provided with a 'Leave at school' iPad . If they were in a scheme, they would be removed from the scheme.
- All other year groups would have their iPad reclaimed.
'Leave at School' iPads as their name suggest are not allowed home. They are collected/returned each school day from a designated collection point in school and are restricted to school use only. They are not allowed home except in very exceptional circumstances. Where an iPad is taken home without permission and gets damaged, the full repair/replacement cost will be repayable to school.
Students with a 'Leave at School' iPad status can have restrictions lifted after a student has been 12 months damage-free and there is no money owed to school. If there is an iPad scheme on offer after restrictions are lifted, the student is then invited to join.
Please email iPads at RSiPads@rklt.co.uk if you wish to ask a question that is not covered on these pages.
